FILE AF-RT-001 · EYES ONLY
AGENTIC FACTORY
Field Director · AI-Infused Systems
Building the Agentic Factory: robots, skills, SDKs, and governed agents that ship as products, not experiments.
ACTIVE OP
Unit AF-01 · tap to defend the factory
Hallucinations get caught. Breaches get piled on.
Classified objects, public channels, and factory tooling.
Arrows move. Space shoots.
Collect the glowing gold stars. Shoot or dodge the falling face.
Rob Thacher · Agentic Factory archive
Agents · Skills · SDKs · Governed AI operations
Designed practical frameworks for building and scaling agentic AI systems across engineering, operations, product, and customer experiences. Focused on responsible AI governance, secure agent orchestration, human oversight, reusable skills, and measurable outcomes that move innovation beyond experimentation.
Invented and co-built a modern SaaS platform enabling organizations to embed secure, compliant digital services directly into third-party apps, loyalty programs, and digital ecosystems. Engineered a cloud-native platform, unified API gateway, mobile SDKs, and AI-enabled capabilities that helped institutions unlock revenue, strengthen loyalty, and operate more efficiently.
Led technology modernization and AI innovation initiatives focused on delivering intelligent, secure, and personalized member experiences. Advanced digital banking, cloud engineering, automation, and scalable technology capabilities while maintaining the resilience, compliance, and trust expected of a modern credit union.
Co-built and scaled CreditWise, a flagship consumer product adopted by more than 20 million users and generating more than $100 million in engagement and value. Led full-stack engineering, platform architecture, data, and resiliency initiatives that delivered secure, intuitive financial tools at enterprise scale.
Established and scaled the first Site Reliability Engineering program while leading one of the company’s largest data transformation initiatives. Architected multi-region, active-active cloud resiliency for real-time failover and recovery, reduced customer-impacting incidents, and delivered millions in operational savings.
Championed a shift-left engineering culture that embedded security, quality, observability, and automation into the software delivery lifecycle. Built CI/CD capabilities, secure developer SDKs, self-service platforms, and reusable engineering patterns that improved software quality, accelerated delivery, and reduced downtime.
Served as CTO of Global Wireless Data, building high-volume consumer and enterprise mobile applications for Fortune 500 clients. Introduced early wireless activation APIs for AT&T and Verizon, modernized deployment infrastructure to reduce release time by 80%, and accelerated customer time to market.